About Jack It Up
We're a team of passionate tech experts dedicated to solving your computer problems with honesty, expertise, and exceptional service.
Our Story
Jack It Up was founded with a simple mission: to provide honest, reliable, and affordable computer repair services to the people of South Wales. What started as a small operation has grown into a trusted name in IT services throughout Glynneath, Neath, Port Talbot, and Merthyr.
Our founder, Jack, has always had a passion for technology and problem-solving. After years of working in corporate IT, he noticed that many local residents and small businesses were being overcharged for basic computer repairs and services. He decided to create a business that would offer expert IT solutions at fair prices, with transparent pricing and no hidden fees.
Today, Jack It Up continues to grow, but our core values remain the same. We believe in treating every customer's device with care, explaining technical issues in plain language, and providing solutions that truly meet our customers' needs and budgets.
Our Values
These core principles guide everything we do at Jack It Up.
Customer First
We prioritize your needs and satisfaction above all else. Our success is measured by your happiness with our service.
Technical Excellence
We continuously update our skills and knowledge to provide the best technical solutions for your computer problems.
Integrity
We're honest about what needs to be fixed, transparent with our pricing, and committed to doing what's right for our customers.
Why Choose Jack It Up?
Expert technicians with years of experience
Transparent pricing with no hidden fees
Fast turnaround times on most repairs
Friendly, jargon-free communication